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TERMS & CONDITIONS
CUSTOMER CARE
At The Lavy, we believe that exceptional customer service is an essential part of a great shopping experience. Our team is committed to providing friendly, professional, and reliable assistance before, during, and after your purchase.
Whether you have questions about our products, need assistance placing an order, want to check the status of a shipment, or need help with a return or exchange, our customer service team is here to assist you.
We aim to respond to customer inquiries as quickly as possible and provide clear and helpful information to resolve your concerns.
For faster assistance, please include your order number and as much relevant information as possible when contacting us.
At The Lavy, your satisfaction matters to us. We are here to make your shopping experience simple, safe, and enjoyable.
PRIVACY & SAFETY
At The Lavy, your privacy and the security of your personal information are extremely important to us. We are committed to handling your information responsibly and taking appropriate measures to help protect it.
Information provided during your shopping experience may be used to process and fulfill orders, communicate with you regarding your purchases, provide customer support, improve our services, and maintain the functionality and security of our website.
We take reasonable technical and organizational measures designed to protect your information against unauthorized access, misuse, alteration, disclosure, or loss.
Payment information is processed through secure payment systems and is handled according to applicable security standards. The Lavy does not intentionally request or store sensitive payment information beyond what is necessary to process your transaction through our payment providers.
By using our website, you acknowledge and agree to the practices described in our Privacy Policy.
We continuously strive to maintain a secure online environment and protect the trust our customers place in The Lavy.
Your privacy is important to us, and we are committed to protecting your information while providing you with a safe and reliable shopping experience.
WHOLESALE INQUIRIES
The Lavy welcomes opportunities to work with businesses, retailers, beauty professionals, and other qualified partners interested in purchasing our products in larger quantities.
If you are interested in wholesale purchasing, please contact our team with information about your business, the products you are interested in, and the approximate quantity you are considering.
Wholesale inquiries may be reviewed individually based on product availability, order volume, business requirements, and other applicable conditions.
Our team will provide additional information regarding available products, pricing, minimum order quantities, shipping options, and payment terms when applicable.
Whether you are looking to expand your product selection, supply your customers, or establish a long-term business relationship, we are open to discussing potential opportunities.
Please note that wholesale pricing and conditions may differ from standard retail pricing and are subject to approval and availability.
Interested in partnering with The Lavy? Contact us today and discover how we can grow together.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments